Terms and Conditions

Tutor121 Terms and Conditions

Effective: October 10, 2019

We are Scoco Limited, a limited company incorporated t/a Tutor121.co.uk in England and Wales. Registered in England No 4463107. VAT reg No. 758 1910 11.

These Terms set out the terms and conditions (the “Terms”) on which we provide our Tutor121.co.uk Website and the Services available through the Website and Other Social Media Platforms. By using the Website or our Services or registering with us, you are confirming that you agree to these Terms so please take the time to read and understand them.

You should be aware that these Terms may change from time to time, but we will always provide you with notice if they do change.

IMPORTANT: You must ensure that the e-mail address and other contact details (such as postal address, postcode, and telephone number) we hold for you are kept up-to-date. We may need to contact you for important messages. If you change your contact details you must inform us of the new details by email.

INTERPRETATION

“Website” means the Tutor121.co.uk domain.

“User” means any user of the Website or the Services.

“Client” means any User of our Website who registers as a Client.

“Services” means the services available through the Website to Clients.

“Tuition Arrangement” means an arrangement for a Tutor to perform services for a Client as agreed between the Tutor and the Client.

In these Terms, words importing the singular include the plural and vice versa and words importing the masculine gender include the feminine gender and vice versa.

All and any business undertaken between you and us is subject to these Terms. In the event of any conflict between these Terms and any other agreement, these Terms shall prevail unless expressly otherwise agreed between you and us in writing. No variation of these Terms shall be valid if made without our written consent.

These Terms supersede all previous terms of business.

In these Terms, any phrase that includes the words other, including, for example, such as or in particular (or any similar expressions) shall be deemed to include the phrase "without limitation".

OUR SERVICES

We provide Services to Clients seeking access to education.

Our Services include the following (for full details of each Service, please see the Website):

One of the primary benefits of private tuition is that the Tutor can tailor his/or her method to the needs of the individual student in a way that cannot be achieved in the larger group classroom setting. There is no set pattern or material for private tuition. Every student is an individual, and student and Tutor need to find their best approach together. The background information given before starting is of great help and the Tutor will ask for any additional information needed.

At the start, it can be difficult to determine how much tuition a student requires. Tutor121 tries to be as flexible as possible as it is important to get the balance right for you and your child. Some parents use private tuition as a year round supplement to their child’s education. For others, just a few sessions may be required as a top-up and confidence builder prior to an exam. All parents and students would like to see private tuition as a quick fix, in reality it is not. It can take time for trust and rapport to be built between Tutor and Tutee. Tutor121.co.uk will endeavour to design a suitable tutoring package taking into consideration your individual requirements, which you communicated to us prior to commencement of Tutoring.

ONLINE TUITION

Online tuition is Live Remote 121 Tuition over the internet when tutor and student are not in the same location. Live Remote tuition can also be used to supplement face-to-face sessions. Tutor121.co.uk use Zoom software which includes the ability to use powerpoint, webcams and interactive white board and document sharing. It can be a very powerful and flexible tuition method and can be delivered to students in quiet study rooms during “free periods” during the school day. All online tuition is paid in advance. Live Remote 121 Tutoring is available as an ongoing service and as a package just the same as 121 tutoring. All terms and conditions relating to face-face-tuition apply with online

FACE TO FACE TUTORING IN CLIENT HOME

Tuition normally consists of one-hour sessions. Shorter or longer sessions should be agreed in advance between client and Tutor.

Please ensure that tuition can be conducted in a quiet atmosphere conducive to concentration on the tuition involved. Provision of exercise books and textbooks is the responsibility of the client.

OUR PAYMENT PLANS

Tutor121 offer weekly payment, monthly payment and deal packages.

Weekly payment must be made by the end of each tutoring session.

Monthly payment must be made in advance before the first day of each month for all sessions due in that month. Monthly payment plans are bespoke to each Client’s needs.

Deal Packages must be paid in full at the commencement of the deal.

By selecting a prepayment plan, you are offered a reduced rate for an agreed number of sessions, which are paid in advance. Payment must be made prior to the commencement of the first session. Once tuition has commenced, there are no refunds for the cancellation of sessions by the client prior to completion of the course. However, the course is flexible in terms of illness and holidays, and sessions can be rescheduled for an alternative date if the client provides a minimum of 24 hours notice of the cancellation of the session to the Tutor. The course of sessions can commence at any time of year.

Non payment of weekly paid fees at the end of a tutor session will prompt the creation of an email Invoice for which payment will be due no later than 7 days from the date of the invoice. No further tutoring sessions will run until payment has been made for services already received. Clients must be aware that this may result in the loss of a tutoring slot therefore ongoing continuity of tutoring services. Tutor121 may charge interest on the balance outstanding at a rate of 10% per annum above the base-lending rate set by the bank of England from time to time from the due date to the date that the outstanding sum is paid, and whether or not a Court order for payment has been obtained. If any sums remain unpaid for 7 days, Tutor121 will initially send the Client reminder letters until such sums (including interest thereon and other reasonable costs) are paid. A charge of £15 per letter will be made (which sum will be added to the overdue sum and interest charged thereon) to cover Tutor121 administration costs. (This is to avoid the costs of collection increasing tuition costs generally and affecting all Clients.)

At the end of the prepaid deal course, tuition automatically carries on unless you give one-week’s notice (Termination Notice) both to your Tutor verbally and in writing to Tutor121.co.uk. If you do not provide the Termination Notice to Tutor121.co.uk or do not provide such notice in sufficient time, Tutor121.co.uk will assume that you wish to continue and keep your agreed time slot with the Tutor reserved for you, and you will be charged for any such sessions arranged. This aids continuity and the Tutor’s availability as long as you need him/her. In this case, your account will automatically default to the monthly payment plan, where you will be billed monthly, in advance, at the full session price.

If a Client would like to carry on at a discounted deal package rate, they must contact Tutor121.co.uk no later than the last prepaid session, and prepay for another “course” of sessions. The rate agreed in the initial course of prepaid sessions is valid for 100 days from the start of the course.

Fees are agreed in email by Tutor121.co.uk with the client prior to commencement of the tuition. They are normally at a standard rate appropriate to the level of tuition provided. A reasonable charge for travel may be required by a Tutor depending on location. This will be discussed with you prior to commencement of a contract. In the event a Tutor requires travel expenses, there is no discount on travel in the prepayment agreement. This charge is added to the total as a separate item with all prepayments.

VAT will be included within fees as appropriate.

CLIENTS

Your Relationship with Your Tutor: Clients should understand that Tutors are self-employed and you should take responsibility for ensuring your Tutor fulfils their end of the bargain at every step of the relationship.

You hereby confirm that you are not less than eighteen years of age. Any person seeking to use the Website or our Services who is less than eighteen years of age must arrange for a parent or guardian to register with us on their behalf and that parent or guardian will be the Client for the purposes of these Terms.

FEEDBACK

Clients may submit feedback in relation to Tutoring Services through the contact us form on the Tutor121.co.uk Website.

Clients may submit scores and written comments on our facebook page @tutor121.

PRECAUTIONS

You are responsible for ensuring your own protection and we cannot be held liable if the Tutor does not meet your own expectations.

Entering or seeking to enter a Tuition Arrangement and engaging with a Tutor in any manner prior to entering a Tuition Arrangement is entirely at your own risk.

CANCELLATION AND REFUNDS

ATTENDANCE

The minimum charge for the attendance of a Tutor at a session is your hourly rate of charge for that Tutor. Please note that there can be considerable preparation involved before each session of tuition, in addition to travel time and cost to the Tutor.

ILLNESS & HOLIDAYS

Both the Client and the Tutor agree to notify the other in advance of any holiday commitments they may have; and any changes to the tuition timetable necessary because of illness. The Client and the Tutor will try to arrange an alternative date for cancelled tuition. If the Client fails to notify the Tutor and the Tutor makes her/himself available for tuition or the Client fails to give at least 24 hours’ notice of cancellation to the Tutor, the Minimum Fee will be charged. The Minimum Fee is the contractual hourly rate of charge.

CANCELLATION POLICY

You are, however, entitled to cancel the contract within 8 working days of your acceptance or deemed acceptance of these Terms (“Cancellation Period”), in which case you will be entitled to reimbursement of all Fees paid to Tutor121.co.uk. However, if you instruct Tutor121.co.uk that you want the tuition sessions to commence before the end of this Cancellation period, you will not be entitled to receive a refund of the Fees paid in the event that such tuition session has already been arranged to take place prior to your cancellation.

TUITION STOPPED BY CLIENT

Please give at least a week’s notice of end of tuition in writing both to your Tutor and to Tutor121.co.uk, so that your Tutor may conclude his/her work with the student plan his/her work with the student and plan his/her own commitments. This cancellation provision applies after tuition has commenced and must be made by email. The notice will be deemed to have been received by Tutor121.co.uk the second working day after the notice was emailed.

CLIENT SATISFACTION POLICY

Sometimes a Tutor’s teaching method or personality may not suit the student involved. If this is the case, please contact us straight away. When a client has prepaid for a course of tuition, and a client is not satisfied with a particular Tutor or if a Tutor must stop tuition mid-course due to unforeseeable circumstances, Tutor121.co.uk will endeavour to find a replacement Tutor. If a replacement cannot be found of the level and subject required by the Client, then Tutor121.co.uk will refund the balance of the course fees paid by the client representing the number of pre-paid sessions for which the client does not receive tuition.

If your Tutor fails to attend a session and (a) you do not want to reschedule the session with that tutor or (b) you cannot find another suitable date when both you and your Tutor are available, at our sole discretion, we determine to provide you with a refund.

SAFEGUARDING

You agree that Tutor121.co.uk has no responsibility or liability for you or your child’s welfare at any time while you are engaged in a Tuition Arrangement, except as may not be excluded by law.

The Tutor is engaged by the Client only to provide tuition and is not responsible for the safety, welfare, well being and care of minor Students or for the protection of any person’s property. Tutees under the age of 18 should not be left in the sole care of the Tutor and a parent or guardian must always be present for the duration of a tutoring session irrespective of where the tutoring is delivered. Clients over the age of 18 should inform a friend or relative of his / her plans, including the provision to a friend or relative of the name of the Tutor, times of tutoring, and the location that the tutoring is to be provided.

Tutors introduced by Tutor121.co.uk are highly qualified with university degrees, teaching certificates, professional qualifications or a combination thereof. Although mostly from a school teaching background, experience come from other walks of life including training establishments. This allows tuition to be offered in business, commercial and technical subjects too. Our selection process includes professional references in respect of Tutors and checks with the Disclosing and Barring Service (DBS) with certificates available for inspection.

Clients may request certain documentation as proof of a Tutor’s qualifications.

OUR RIGHTS

In order to protect the integrity of our Website and Services and the interests of Clients, we retain certain rights with respect to cancellation fees and the right to remove and edit any feedback posted on the Website.

YOUR CONDUCT

These Terms and your account may always be terminated if you violate their terms, which includes providing false or defamatory comments on Tutor121.co.uk.

Your conduct toward us. If you make defamatory, untrue, inaccurate, or malicious written or verbal statements about Tutor121.co.uk (including for example through a web based review site or on social media), we reserve the right to terminate our arrangement with you without notice and without liability. Where advance payment for Services has been made, we may make a pro-rata refund for the remainder of the Services not yet used or provided, but, for clarity, no refund will be made for Services already provided.

By your use of the Website and our Services, you agree you will not:

do anything that may lead to the encouragement, procurement, or carrying out of any criminal activity;

do anything that may cause you or us to breach any applicable laws;

e-mail, transmit or otherwise disseminate any material which is defamatory, obscene, vulgar, or indecent or may have the effect of being harassing, threatening, abusive, or hateful or that otherwise discriminates against, degrades, or intimidates an individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age, or disability, or which breaches the rights of others (including copyright and other intellectual property rights);

transfer files that contain viruses, trojans, or other harmful programs or use the Website in any way that may damage or disrupt another's computer;

access or attempt to access the accounts of other Users, penetrate or attempt to penetrate the Website security measures, or use the Website or our Services as a means to collect or store personal data about others;

include identifying information (such as telephone numbers, e-mail addresses, message service identifiers, voIP identifiers, postal addresses, website addresses or name, company name, tuition agency or organisation, or any other contact information through which you can be contacted) on the Website or in any messages sent to other Users through the Website or otherwise in any of your User Content; or

use the Website and / or our Services other than in good faith for your own purposes as an individual Client. For the avoidance of doubt, use of the Website and / or the Services by organisations such as employment agencies is not permitted.

RIGHTS IN THE WEBSITE AND ITS CONTENT

While you are permitted to view the content we make available on our Website, other uses such as copying, reproducing, republishing, downloading, posting, broadcasting, recording, transmitting, commercially exploiting, editing, communicating to the public, or distributing in any way our content is prohibited. Your access to our Website does not give you any rights in the Website or its content.

Prohibited conduct. You may not copy, reproduce, republish, download, post, broadcast, record, transmit, commercially exploit, edit, communicate to the public, or distribute in any way the services, web pages or materials on the Website, or the computer codes of elements comprising the Website other than for your own personal use. You may download insubstantial excerpts of this content to your hard drive for the purpose of viewing it provided that no more than one copy of any such information is made.

No rights. Your use of the Website and its content grants you no rights in relation to any intellectual property (including copyrights, trademarks, and design rights or patents in relation to logos, graphics, photographs, images, sound recordings, compositions, animations, videos and text) (“IP Rights”) in the Website and its contents and in relation to our Services, whether owned by us or by third parties or IP Rights in any User Content submitted to the Website by other Users.

LIMITATION OF OUR LEGAL OBLIGATIONS

You have certain statutory rights in relation to the services provided by us, including the right to receive a reasonable standard of service. Nothing in this Section shall restrict those statutory rights. For further information about your statutory rights please contact your local Trading Standards Department or Citizens' Advice Bureau or the local equivalent of such bureaus.

We accept liability for death or personal injury caused by our negligence or that of our employees and agents. We do not seek to exclude liability for fraud by us or our employees or agents.

If we breach these Terms we shall only be liable for losses that are a reasonably foreseeable consequence of such a breach. Losses are foreseeable where they could be contemplated by you and us at the time of entering into an agreement on these Terms.

You agree and acknowledge that we shall not be responsible or liable for:

indirect losses which are a side effect of the main loss or damage and which are not reasonably foreseeable by you and us at the time of entering into the agreement on these Terms, including loss of profits and loss of opportunity; or

failure to provide the Website or our Services or to meet any of our obligations under these Terms where such failure is due to any cause or event beyond our reasonable control.

We do not accept any liability for damage to your computer system or loss of data that results from your use of the Website and we cannot guarantee that the Website or any files that you download are free from viruses, contamination, or destructive features.

LIABILITY FOR TUITION ARRANGEMENTS

Tutor121 and Scoco Limited have no responsibility or liability in relation to any aspect of any Tuition Arrangement;

It is the Client’s sole responsibility to verify the Credentials of any Tutor and to assess the quality and benefit of tuition received.

Tutor121 and Scoco Limited have no responsibility for any grade or test score received by a Client or Tutee and any consequence that a grade or test score may entail;

Accordingly, to the extent that the law permits, you agree and acknowledge that your use of the Website and our Services is entirely at your own risk and you release us, our directors, contractors, and employees from all liability (including in relation to disputes with other Users) where such liability relates to or arises out of the behaviour of (or the User Content or other material provided by) other Users and other third parties.

Whilst we use all reasonable endeavours to correct any errors or omissions as soon as practicable once they have been brought to our attention, we do not promise that the information and other material on the Website itself will be free from errors or omissions.

Although we reserve the right to monitor your use of the Website and the User Content, we may not always do so and we do not control, and are not responsible for, the User Content submitted by you or other Users of the Website and, as such, we do not guarantee the accuracy, integrity, or quality of such User Content. Furthermore, we recommend that you run anti-virus programs on any information, content, and / or User Content obtained via the Website. We will, however, seek to react quickly to any complaints regarding the Website, any User Content or other content on the Website or the conduct of other Users and we treat such complaints very seriously. If you wish to make a complaint please contact us.

All content and services on the Website are provided on an “as is” and “as available” basis. We do not make any promise or representation in respect of the Website or its content, including any assessment of User Content, any advice given (on a personal or general basis) and any statements made by Users, advertisers, or other third parties on or via the Website. Any decisions or actions taken by you on the basis of information provided on or via the Website are at your sole discretion and risk and you should obtain individual professional advice where necessary.

You promise to compensate us for all (if any) claims, liabilities, costs, and expenses (actual or consequential) that we may suffer, which arise out of or in connection with your use of the Website and / or the Services, in particular in relation to: your breach of any provision of these Terms;

MISCELLANEOUS

You must read our PRIVACY POLICY which contains important information about the use of your personal data and other information regarding your privacy and our security processes and policies. By accepting these Terms you are consenting to the use of your personal data as detailed in the Privacy Policy.

AMENDMENTS TO TERMS AND CONDITIONS

We are constantly looking for new ways to improve the Website and our Services. We therefore reserve the right to amend these Terms at any time by giving you notice. We may also change these Terms for legal, regulatory, or security reasons by giving you notice. Notice will be given by means of a notice on the Website and a link to the current version of these Terms will at all times be available on the Website. For particularly important changes to these Terms, we may in addition e-mail you to bring such changes to your attention. If we change these Terms, and that change is to your detriment, you may terminate any agreement with us for us to provide Services to you by giving us NOTICE, in which case we shall refund any sums paid by you in relation to those Services to be performed after the date of change of these Terms. If we amend these Terms and the amendments require your consent for us to continue our relationship, we will seek your consent.

We reserve the right to withdraw or modify aspects of the Website or our Services, or the entirety of them, where we have legal or commercial reasons to do so. There may also be times when the Website or the Services become inaccessible as a result of technical difficulties. We will, however, use reasonable skill and care to overcome these difficulties where they are within our reasonable control.

Where we reserve a right in these Terms, it does not mean we will be obliged to exercise it.

You acknowledge that we are entitled to alter the amount or the basis of the calculation of our fees from time to time, provided that such amount or basis is clearly stated at the time when you are making the relevant purchase, prior to any fees being taken.

Together, these Terms and our privacy policy contain the whole of the agreement between us and you concerning the Website and our Services and replace all earlier agreements and understandings with you, provided that nothing in these Terms will limit liability for fraud. A person who is not a party to an agreement based on these Terms has no right to rely upon or enforce any provision of that agreement.

If any provision of these Terms is held to be invalid or unenforceable, the remainder of these Terms shall remain valid and enforceable.

These Terms and any claim or dispute (whether contractual or non-contractual) in relation to these Terms shall be governed by and interpreted in accordance with relevant United Kingdom law. If you wish to take court proceedings against us you must do so within the United Kingdom.

Effective: October 10, 2019

Tutor121 is a trade name of Scoco Limited, a company incorporated in England and Wales under registration number 4463107. This privacy policy explains how Tutor121 uses and protects any information that it collects about you when you use this website – Tutor121.co.uk and all related Social Media sites.

PURPOSE AND SCOPE OF THIS PRIVACY NOTICE

This privacy notice aims to give you information on how Tutor121 collects and processes your personal data through your use of this website, including any data you may provide through this website when you create an account.

This website is not intended for children and we do not knowingly collect data relating to children. Parental supervision is required if children are to use this website.

It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.

Our website and business operate in accordance with the General Data Protection Regulation (the “GDPR”), (Regulation (EU) 2016/679), which is a directly binding legislative act.

The tutor121.co.uk website is developed on the Wix platform and their privacy and data handling policy is available for review here. https://www.wix.com/about/privacy

The Tutor121 communication operates through gmail and their privacy and data handling policy is available to review here https://policies.google.com/privacy?hl=en

The Tutor121 social media operates through facebook their privacy and data handling policy is https://www.facebook.com/help/1735443093393986?helpref=hc_global_nav

Scoco Limited do not hold a separate electronic database of data captured in the conduct of Tutor121 services.

Scoco Limited is committed to maintaining the trust and confidence of our visitors to our website. This Privacy Policy explains the types of personal data that we may collect from you, how we use it, the limited conditions under which we may disclose it to others, how we keep it secure, and your rights regarding your personal data.

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to address your concerns before you approach the ICO so please contact us in the first instance.

PERSONAL DATA WE COLLECT

Contact Data includes your name, email address, telephone number, postal address, postcode.

Technical Data includes your IP address, browser details, operating system details, pages visited, actions taken.

Student Profile Data (only applicable to students) includes the subject in which you desire tutoring and your level of education. Further to this records may be made on an ongoing basis in relation to student tutoring needs in the direct provision of tutoring services.

Messaging Data includes any information provided by your use of the website’s messaging system.

Aggregate Data. Aggregate data may be derived from your personal data but this data does not directly or indirectly reveal your identity. For example, we may aggregate certain usage data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect aggregate data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.

HOW WE COLLECT PERSONAL DATA

We collect your personal data in several ways, but always in compliance with the law. We will collect your personal data in the following manners:

Online Forms. Most information collected from you is collected via an online form that you fill out.

Cookies :- Certain information is collected by placing a cookie on your computer. Some cookies are required for the operation of our website and are automatically loaded onto your computer. Other cookies are non-essential cookies and require you to opt-in before they will be loaded onto your computer. See our Cookie Policy.

Automatic Collection:- In addition, certain information may be collected automatically, including your IP address, your type of operating system, browser type, and the pages you visited and actions you have taken on our website. Types of data collected in this way can be viewed and permission for collection changed by right clicking the secure padlock beside the URL on our website and selecting “site settings”.

HOW WE USE PERSONAL DATA

We will only use your personal data in compliance with the law. Most commonly, we will use your personal data in the following circumstances:

Internal record keeping.
To provide you with services and manage your account.
To improve our products and services.
To customise the website according to your interests.
If you have opted to receive direct marketing materials, we will send you promotional email about new products, special offers, or other information which we think you may find interesting.
From time to time, we may also use your information to contact you by email or text regarding offers or promotions from carefully selected third parties if you have agreed to being contacted in this way.

HOW WE PROTECT YOUR PERSONAL DATA

We use Wix, Gmail and Facebook to manage the information submitted to us. These sites provide assurance that they follow generally accepted industry standards to protect your data both during transmission and once we receive it. In using the services of Tutor121 and Scoco Limited you accept the data management policies of these services and websites. We maintain appropriate administrative, technical, and physical safeguards to protect personal data against accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure or access, misuse, and any other unlawful form of processing of the personal data in our possession.

WHEN PERSONAL DATA MAY BE SHARED

Third party businesses who process payments on our behalf.
Third party businesses who provide cloud storage services.
Third party businesses who help us develop our business, inform our marketing strategy, and maintain our website with relevant services.
We will disclose your information if we are required to by law. We may disclose your information to enforcement authorities if they ask us to, or to a third party in the context of actual or threatened legal proceedings, provided we can do so without breaching data protection laws.
Third party businesses who provide communication software we use to contact you in accordance with this Privacy Policy.
Another organisation if we sell or buy (or negotiate to sell or buy) any business or assets.
With our professional advisers who have a reasonable need to see it.

TRANSFERRING PERSONAL DATA OUTSIDE THE EUROPEAN ECONOMIC AREA (EEA)

We may transfer, process, and store personal data we collect in centralised databases located in the United States of America. The United States of America may not have the same data protection framework as the country from which you may be accessing our website. When we transfer personal data to the U.S., we will protect it as described in this Privacy Policy and we will comply with applicable legal requirements providing adequate protection for the transfer of personal information from Europe to the United States of America. In addition, we maintain enforceable contracts with all third parties we may send your data to binding them to this Privacy Policy, standard contractual clauses, the European Union’s General Data Protection Regulation, and other standards for data protection that we may set.

YOUR RIGHTS

We respect your desire to maintain the privacy of your data and will always work with you to ensure your data is being used responsibly. Please always feel free to contact us regarding any questions or concerns you may have regarding your data.

You will always have the following rights with respect to your personal data:

Right to Revoke Consent. You always have the right to revoke any consent you have given for us to use your data.
Right to Object to Processing. You have the right to object to our processing of your data except where we can demonstrate that our compelling interests, or the compelling interests of a third party, override your interests.
Right of Rectification. You have the right to rectify or correct any of your data we hold that is incorrect or inaccurate.
Right of Access. You have the right to access any of your personal data we hold. While you may always access your data via your account and account settings, we may also provide your information to you in a structured format, if you so choose. An administration charge of £25 is payable upon data access request.
Right of Erasure. Your right to erasure may be accomplished by deleting your account or by contacting us (and we can delete your account). After your account is deleted, any of your personal data we hold is deleted or anonymized except for a brief record demonstrating our compliance with your request.
Right to Restrict Processing. You have the right to prevent us from processing your data:
- for a period to enable use to verify the data’s accuracy, if you believe the data is inaccurate or incorrect;
- if our processing is unlawful;
- for a period pending the verification of our legitimate interests, if you have objected to our legitimate interests in using your data.
- if you require us to maintain the data for purposes of the establishment, exercise, or defence of a legal claim; or
Right of Data Portability. You have the right to request we provide you your data in a structured, commonly used, and machine-readable format and the right to transmit that data to another controller.
Right to Opt-Out of Marketing. You always have the right to opt-out of any marketing emails or other correspondence we may send to you.

You can exercise your rights in several ways:

By checking (or not checking) certain boxes on the forms we use to collect your data; by opting out or exercising certain of your rights via the settings in your account; or by contacting us using our Contact Form.

For further information on how your data is used, how we maintain the security of your data, and your rights to access information we hold on you, please us using our contact form.

HOW LONG PERSONAL DATA IS KEPT

We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations. Please contact us for more information using our Contact Form.

Like many other websites, Tutor121.co.uk uses cookies. Cookies are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. Most web browsers allow some control to restrict or block cookies; however, disabling cookies may affect your ability to use certain parts of our website. For more information about cookies and instructions on how to adjust your browser settings, visit the Internet Advertising Bureau website http://www.youronlinechoices.com/uk. See our Cookie Policy.

THIRD-PARTY LINKS/WEBSITES

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

CHANGES TO OUR PRIVACY POLICY

We will notify you of any changes to this Privacy Policy either by email, in your account, by banner notification on the website, or by any other means that is likely to make you aware of the changes.

HOW TO CONTACT US

Any questions regarding this Policy and our privacy practices should be sent by email to us using our contact form.

DISCLAIMER

(Relating to the use of the Tutor121.co.uk Website)

The information contained in this website is for general information purposes only. The information is provided by Tutor121 and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this website.

Through this website you are able to link to other websites which are not under the control of Tutor121. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Tutor121.co.uk takes no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues beyond our control.

Links to other websites

Our website contains links to other relevant websites. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites. You should exercise caution and look at the privacy statement applicable to the website in question.

(Relating to the use of the Tutor121.co.uk Website)

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following: You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material. You may print or download to a local hard disk extracts for your personal and non-commercial use only

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

COOKIE POLICY

(Relating to the use of the Tutor121.co.uk Website)

Our Cookies

The Tutor212 website is operated on the secure Wix platform. All cookies used by the platform are viewable by clicking on the padlock by the web url box when visiting the site. By right clicking on this padlock cookies can be viewed and blocked individually by each user of the website. You can also block cookies by changing your browser settings to refuse some (or all) cookies. If you block all cookies (including essential session cookies) you may not be able to use our service as some of our cookies are required for your use of our website, other cookies are optional as they will not impact your experience of the website.

3rd Party Cookies

We use a few external services to improve our user's experience on our site. Some or all of these may create cookies. You will be provided the opportunity to opt-in to any optional cookies as well as an opt-out in your account settings (if applicable).

COOKIES are small files containing information that is transferred to your computer's hard drive that can be read by your web browser. Our website uses several different types of cookies to improve our site and your user experience. They cannot be used to identify you personally, cannot carry viruses, or install malware.

This means the website can recognise your device if you return to the same website. A cookie often includes a unique identifier, which is an anonymous number (randomly generated) and is stored on your device. Some expire at the end of your website session; others remain on your computer for longer. They cannot be used to identify you personally, cannot carry viruses, or install malware.

These pieces of information are used to improve services for you through, for example:

enabling a service to recognise your device so you don't have to give the same information several times during one task, e.g. filling out a web form or a web survey;
measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast analysing anonymised data to help us understand how people interact with the different aspects of our online services so we can make them better.

GOOGLE ANALYTICS

Google Analytics is a web analytics service provided by Google, Inc. used on most of our pages count visitors to count the number of visitors our site receives and to see how users move around our site. The longest lasting cookie expires 2 years after your last visit to the website. Others are deleted 6 months, 30 minutes and at the end of the session. On many of our pages we embed Google Analytics which uses cookies for analytical reasons. These allow us to count the number of visitors our site receives and to see how users move around our site. This helps us to improve the way our website works and ensure the best possible user experience.

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